Low-income Rate Assistance
- Security deposits are waived for LIHEAP eligible customers.
1-800-956-4237
Emergency Charitable Assistance
- Neighbor-to-Neighbor
Eligibility of recipients is determined and funds are distributed by the Dollar Energy Fund. To find out what agency to contact in your area, contact the Customer Solutions Center in Virginia at 800-956-4237 or the Dollar Energy Fund.
www.appalachianpower.com/info/community/paymentAssistancePrograms/NeighborToNeighbor.aspx
